These General Terms and Conditions (hereinafter referred to as "GTC") govern the relationship between the company Activity Prague s.r.o., registered office at Štichova 596/10, Háje, 149 00 Prague 4, identification number 057 60 101, registered in the Commercial Register maintained by the Municipal Court in Prague under file no. C 270274 (hereinafter referred to as "Company") as the provider of the services described below, and the customer of these services (hereinafter referred to as the "Customer").
(all mentioned documents, including these GTC, are collectively referred to as "Mandatory Documentation")
(Prague Shooting Range and Višňová Shooting Range, and any other shooting ranges where Services are provided by the Company, are hereinafter collectively or individually referred to as "Shooting Range").
Information required by Section 1811 (2)
subsection a) Information about the Company |
Details on identity, registered address, phone number, and email address are provided in Chapter 1 of these Terms and Conditions. |
subsection b) Description of goods and services |
Description of the goods or services and their main characteristics is provided in Chapter 2 of these Terms and Conditions, with reference to the Website and the specific Customer order. |
subsection c) Total price of goods or services |
The total price of goods or services, including all taxes, fees, or other monetary payments, is provided for individual services in Chapter 2 on the Website, and the final price for the specific ordered service will always be clearly communicated to the client through a confirmation email. |
subsection d) Payment method, delivery method and time, complaints |
The payment method, delivery method and time are addressed in Chapters 5 and 6 of these Terms and Conditions, and the specific payment method and time of service delivery will be confirmed via email provided by the Customer when placing an order. The Company handles consumer complaints through electronic mail. Complaints may be sent to the Company’s email address info@pragueranger.cz. The Company will send information regarding the resolution of a complaint to the Customer’s email address. The procedure for complaints concerning the Money Back Guarantee is set out in Chapter 6, Section 6.4. There are no other complaint-handling rules established by the seller. |
subsection e) | Not applicable. |
subsection f) Rights arising from defective performance |
Information about the existence of rights arising from defective performance is provided to the Customer through Chapter 6, especially Section 6.3. |
subsection g) | The contract between the Customer and the Company will typically not be concluded for an indefinite period. If, in exceptional cases, this should occur, the Customer will be informed in a timely manner about the duration of the obligation and the conditions for its termination via email. |
subsection h) | Not applicable. |
subsection i) | Not applicable. |
Information required by Section 1820 (1) for contracts concluded remotely: The Company hereby informs the Customer of additional information beyond Section 1811 (2), specifically:
subsection a) Costs of remote communication |
The Company does not charge any fees or costs for remote communication. |
subsection i); Conditions, period, and procedure for exercising the right to withdraw from the contract |
The conditions, period, and procedure for exercising the right to withdraw from the contract are set out in Chapter 6. A sample withdrawal form is available here. |
subsection l); Right to withdraw from the contract |
The consumer has the right to withdraw from the contract within 14 days of its conclusion. This does not apply if the Services under the contract have already been provided. More information is available in Chapter 6. |
subsection q) Obligation to pay a deposit | The Customer’s obligation to pay a deposit is set out in Chapter 5. |
subsection s) Alternative dispute resolution, complaints |
For out-of-court resolution of consumer disputes arising from the contract for the provision of services concluded between the Customer and the Company, the Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, Company ID: 000 20 869, website: https://adr.coi.cz/cs, is competent. The online dispute resolution platform located at the website http://ec.europa.eu/consumers/odr can be used for resolving disputes between the Company and the Customer arising from an online service provision contract. The contact point under Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes is the European Consumer Centre Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, website: http://www.evropskyspotrebitel.cz The Customer may also submit a complaint to the supervisory or oversight body. The seller is authorized to provide services based on a trade license. Trade supervision is performed by the relevant trade licensing authority. Supervision of the protection of personal data is carried out by the Office for Personal Data Protection. The Czech Trade Inspection Authority supervises, to a limited extent, compliance with the Civil Code and Act No. 634/1992 Coll., on Consumer Protection, as amended. This provision also fulfills the Company’s information obligation under Section 14 (1) of the Consumer Protection Act and Section 14 (1) of Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes. |
Come directly the shooting range. We are located right in the centre accessible by public transport or by walk.
Lublaňská 1729/23, Praha 2, SHOW MAP Line C (red), station I.P. Pavlova