Frequently asked questions

We have answers to your questions. Most of the times... In other cases, please contact us.

ORDERS

The best way to place an order is to use the ORDER FORM on our website. On the page of the specific package click on BOOK NOW. Then fill in your details and your preferred event date and time and CLICK SUBMIT. We will confirm your order within 24 hours by email or phone. You can also order directly by phone at +420 228 883 526 or by email at info@pragueranger.cz.

We confirm your booking in 24 hours by email or phone, usually in 1-4 hours same working day.

We provide only 100% service. If you are not satisfied with our shooting course. Let us know what where we failed and we refund you the money partialy or fully. You can contact us via email with you request.

Yes. We organize hotel pick-up and drop-off for all outdoor shooting courses. For indoor just arrive to the shooting range, tt is located right in the city centre. We can arrange a taxi for you if you need help.

Yes, we will do our maximum to find availabile places also for last minute or same day booking. We highly recommend to book the session in advance at least 2 days before the evnet.

Please check first your email SPAM folder. If you have any trouble with the booking, please contact us by phone.

Yes, we accept single shooters and groups too.

Yes, no problem. You can mix packages in your group, no problem. Leave us the note what packages you want or order multiple packages via booking form.

Yes, we offer several group discounts, starting from 10 people in the group. We also offer regular promotions, check our social media.

PAYMENT

Yes, if you pay in advance, you can pay online by credit card, PayPal or bank transfer. On site, we accept only cash, we accept CZK or EUR.

Yes, you can buy more ammunition or add weapons to the package directly at the range.

Yes. We require a deposit for all outdoor shooting events because we have to reserve multiple components - range, equipment, bus, driver, refreshments, drinks, etc. Indoor shooting is generally without the deposit, except for larger groups and busy weekends.

The deposit is a 20 EUR per person, but we usually charge smaller flat fee of 150 EUR for every 5-10 shooters. For indoor shooting and last minute bookings we usually do not require any deposit.

You will pay the balance at the shooting range. Please bring right amount, we accept only cash, CZK or EUR.

Of course, but please let us know in advance, that you need an invoice issued to your company with VAT. There are several tax rules applied to the service like reverse charge etc.

You can cancel your reservation at any time up to 24 hours before the event with a full refund of your deposit.

We will return your deposit back to you via PayPal. Depending on your bank, you should have the money back in your account within 3-4 business days.

Gift Vouchers

To redeem your gift voucher, create a standard order and enter your voucher number in the notes. You can also call or email us. We recommend making an appointment at least 2 days in advance.

The voucher is valid for 12 months from the date of issue. You can redeem it at any time during this period.

If illness or government restrictions prevent you from using your voucher in time, let us know as soon as possible and we will extend the validity by up to 2 months.

You can use the gift voucher for any of our services. Training for indoor or outdoor shooting, preparation for a firearms license or purchase of merchandise.

On the range

At the shooting range you will primarily need proof of identity - ID, passport, driving licence or firearms licence. Also, remember sturdy shoes and weather-appropriate clothing for the outdoor range.

Of course, your friend can come with you as support. At the indoor shooting range in Prague completely free of charge. At the outdoor range he has to pay 20 EUR for the price of transport and admission to the shooting range.

You dont need one, all our shooting packages include instructor time to spend with you. Under the supervision of an instructor, a license is not required.

No, we dont serve alcohol in the range during the shooting. You should come to the range sober. If you are planning a visit to the range as part of your celebration. Schedule the shooting at the beginning of your event.

A maximum of 24 people can be on the indoor range at any one time. On the outdoor range the number is unlimited.

The indoor shooting range is right in the centre of Prague. Easily accessible on foot or by public transport. The outdoor shooting range is 45minutes from the city centre and transport to the site is included in the price.

According to Act No.119/2002 Coll., on firearms and ammunition, a person over the age of 10 may be entrusted with a firearm if accompanied by a legal guardian. We recommend at least 12 years of age.

No. We dont allow to divide any shooting package into multiple persons. Especialy bigger packages, are set with skills progress in mind. We start from small calibers, then move to big ones. Progression of skills must be achieved before we move foward. Therefore we cant split the package in the middle for example.

Yes, of course! You can take videos and photos during the whole session, but ask the instructor first, safety must be maintained.

Our courses are usually in English or Czech. On demand we can arrange a course in German or manage a translator.

Tranportation

Yes. We organize hotel pick-up and drop-off for all outdoor shooting courses. For indoor just arrive to the shooting range, it is located right in the city centre. We can arrange a taxi for you if you need help.

Yes, BUT:) We highly recommend to make an appointment in advance. Please give us a call before your arrival. Weekends are usualy fully booked. You can come anytime to our Indoor shooting range in Prague, there is also located our offcie.

It is ok, we will contact you a few days before the event, to confirm final details of your booking.

Yes, if you arrive to the outdoor range by your own transport, we lower the price of 5 EUR per person.

Ready to start real experience? Book your session by selecting your shooting package.

SELECT YOUR PACKAGE

Come directly the shooting range. We are located right in the centre accessible by public transport or by walk.

PUBLIC TRANSPORT

Lublaňská 1729/23, Praha 2, SHOW MAP Line C (red), station I.P. Pavlova

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